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WORKman Blog

Welcome to the WORKman Blog.  Here you will find comments about the culture and implementation of FSA/EAM/CMMS systems based on our experiences. Feel free to submit a comment and to subscribe via RSS to the blog posts.

An interesting discovery

We have a client who made an interesting discovery to other day. Actually 'shock' is probably a more accurate term because it was not a discovery like finding gold hidden under your bed. No, this was more like finding a savage dog that was hungry.

But let me start at the beginning.

Posted by Mark Chimes

Why is a maintenance backlog a good thing?

On occasion, we come across maintenance managers that are hell-bent on reducing their maintenance backlog to zero.

Normally measured in hours or days, the maintenance backlog provides an indication of the efficiency of the maintenance department, the adequacy of the maintenance budget, and/or the capacity of the asset based being used for production/operations.

They spend an extraordinary amount of effort ensuring things are completed according to their schedules.

This is not a desirable outcome. 
Posted by Mark Chimes

Good things come to those who DON'T wait

When I was a small boy my mother taught me to be patient and my father told me not to rush in where angels fear to tread. I think we need to re-think these little cautions.
Posted by Mark Chimes

Solving the mobile worker problem

One of the problems with mobile workers is managing the work they do and ensuring the customer is properly charged for the services provided. Lost paperwork, incomplete or missing information on job forms, no customer signature; the list of issues can seem endless.

Now, there is an easy solution to these problems.
Posted by Mark Chimes

We doff our hat to Vilfredo Pareto

The Pareto Principle is most commonly known as the 80-20 rule. You can read the history and details about it here. It takes little research, and even less experience to know that old Vilfredo was onto something. Like it or not 80% of break/fix circumstances come from 20% of your customer base, or 20% of your equipment fleet. But which 20%?
Posted by Mark Chimes

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