Standard support
Serious software requires serious consideration. Superlative interface design and rugged back-end database systems account for nothing if help is not available when it is required.
Support is not an issue we consider after a client has signed on the dotted line. Serious support is such an integral part of our thinking it is included in product development from the design stage. Increasingly, automated email responses to potential problems are communicated to us by our software to ensure you minimal fuss and frustration.
Rapid response to business changes is essential in remaining competitive.
All our applications come with an annual support agreement to ensure you are never left out on a limb. Support offerings are tailored for each software application to ensure an appropriate fit with the industry. Email support is free for the life of all our products.
Standard Support hours are 9:00 A.M. and 5:00 P.M. Eastern Standard time, Monday through Friday, excluding holidays.
Technical support:
Call us on +61 7 4630 8686 or email us
Priority support
Our Priority Support offers extended telephone access to customers from 8:00 A.M. to 7:00 P.M. Eastern Standard time, Monday through Friday, excluding holidays.
Call us on +61 7 4630 8686 or email us
Other support options
- Require 24/7 support?
- Need extended hours or on-site support?
Contact us for details.
